Student Handbook 2025-26
https://cm.maxient.com/reportingform.php?BeaconCollege&layout_id=2.
The complaint will be routed to the appropriate supervisor or appropriate department chair. If the complaint involves a department chair, it will be routed to the Vice President of Academic Affairs.
The table below will guide students on where the complaint process first starts, and the next steps if not resolved.
Area of Concern
First-Level Response
Second-Level Response
Director of Summer Programming & College Bookstore
Bookstore
Bookstore Manager
Center for Career Preparation Discrimination / Harassment
Director of Center for Career Preparation
Associate Professor
Chief of Human Resources Officer and Chief of Staff
Title IX Coordinator
Vice President of Academic Affairs
Faculty
Department Chair
Senior Vice President of Enrollment Management and Auxiliary Program Initiatives Vice President of Academic Affairs Department Chair Vice President of Academic Affairs Vice President of Academic Affairs Dean of Students Vice President of Academic Affairs Vice President of Student Affairs Chief Operating Officer Director of Accounting Services
Director of Enrollment Services & Financial Aid
Financial Aid
Foundations Program (Distance Learning)
Assistant Chair of Distance Learning
Grade(s)
Faculty Member
Graduation
Registrar
Director of Housing and Residence Life Director of Library Resources Mailroom Supervisor
Housing
Library
Mailroom
Mathematics Lab
Department Chair
Parking
Director of Transportation
Refunds
Student Accounts
Student Handbook AY 2025-2026 | Version 082025
Page 11
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